NEW PATIENTS

OUR OFFICE VISIT

Complimentary Exam

Your first visit to our office will be a free exam for you or your child. The doctor will carefully examine the teeth for a wide range of possible orthodontic problems, such as crowding, cross-bite, gaps, etc. Once the doctor has a clear picture of the most likely course of treatment, we’ll sit down with you to discuss what type of treatment is necessary, how long it will take, and estimate how much it will cost. You’ll understand everything you need to know in order to decide whether to proceed with treatment or not.

Records Appointment

After your complimentary exam, if you decide to proceed with treatment, records are then made to determine the best course of treatment. Complete diagnostic records typically include a medical/dental history, clinical examination, study models of the teeth, photos of the patient’s face and teeth, and X-rays. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.

After the doctor has thoroughly evaluated your diagnostic records, we’ll explain your treatment to you in detail, including the cost for your particular case.

Regular Appointments

After the Records Appointment, we’ll be ready to schedule the appointment to get the new appliances (braces, expanders, etc.) placed. Getting appliances placed usually takes one to two hours. You’ll then see us at regular intervals four to eight weeks apart for an adjustment, which takes about 30 minutes.

Patients are seen by appointment only. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately.

Convenient & Secure Online Services with Sesame 24/7

We value you as our patient and appreciate your commitment to continued oral health. We understand the importance of providing you online convenience to manage your patient information, which is why we are excited to partner with Sesame Communications in our effort to stay connected. Using our convenient online services is easy. You simply log in to your account from our website, where you have access to all of your patient information, online 24-7, in a safe, secure environment that exceeds HIPAA requirements. We are pleased to offer you this convenience free of charge and to share with you all of the amazing features offered to you through Sesame 24-7.

• Email and text message reminders
Customize how you receive appointment reminders with email, text messaging, and/or voicemail. You can also download a reminder for use in your calendar so that you don’t forget your next appointment. After you log in to your account profile, you can confirm appointments online – reducing reminders altogether.

• Financial Pages
Just like our appointment reminders, you can customize how you receive financial reminders through email or voicemail. After you log in to your account profile, you can review and print your financial ledgers without having to call our office.


• Online Bill Pay
After you log in to your account profile, review and pay your bills online directly through our website. All online payments are protected in a secure server via SSL (Secure Sockets Layer), so your credit card information is encrypted as you enter it.

• View Images
Access and review your dental images and X-rays online from the comfort of your own home.
Share your smile with family and friends
If applicable, share your Invisalign® ClinCheck® via email and Facebook – show your family and friends how easy it is to improve their smile, too!

 

• Post-Appointment Feedback
After your appointment, we’ll send you a link to an online survey where you can let us know how we’re doing (and what could use some improvement).

The best part about these features is that they are already available to you! All you need is a personal email account, then call or email our office, and we will gladly provide you with your own personal login information.

You are not only our patient but also a member of our extended family. Thank you for choosing us to be your orthodontic care provider.

FINANCIAL INFORMATION

The cost of your orthodontic treatment may vary depending on your individual needs and treatment plan. During your visit, we’ll discuss with you the cost of your treatment and each of your available payment plan options so that you are able to make the best choice for you and your smile.  We will work with you to create a payment plan that fits your budget, and you will know what to expect before beginning treatment.

Insurance

Our office staff is always available to help you with insurance claims and paperwork. We’ll work with your insurance provider and make sure you understand your insurance benefits.

Affordable Payment Plans

Your smile is yours forever, and we want to make it as easy as possible for you to receive the best care whenever you need it.

Our practice accepts most major credit cards and insurance plans.

Convenient Online Services

With just the simple click of a mouse, our secure online service allows you to:

      • View your appointment and account information any time
      • Sign up for email or text appointment reminders
      • Check your payment history and see current charges
      • Print out flex spending reimbursement and tax receipts

If you do not have a patient login and would like to begin viewing your account information online and from the comfort of your own home, please click here to sign up for your own personal account.

Please let us know if you have any questions about your insurance coverage or payment options; and let us know how we can help to make your entire orthodontic experience a pleasant one.

NEW PATIENT FORMS

Please prepare for your first appointment by completing our new patient information forms. Download the forms to your computer to complete at home and then bring them with you to your first appointment.

These documents are in PDF format. If you’re unable to read PDF files, you can download Acrobat Reader free from Adobe.